- 888-832-3132
- info@billcare.us
- 208 Granada Court Bolingbrook, IL 60440
Managing patient calls and front-desk tasks can be overwhelming for medical coding pay. That’s why BillCare offers a virtual assistant service designed to handle appointment scheduling, patient inquiries, and follow-ups with professionalism and care. With our team, you get the same reliability as an in-house assistant without the overhead cost.
From safety checks to continuous updates, our Virtual Patient Support Services provide round-the-clock coverage to reduce risks and enhance patient satisfaction.
We handle benefits verification by accurately updating and managing patient records in secure systems. Our process ensures smooth workflows, faster insurance responses, and improved care coordination—helping providers focus more on patient care.
Our scheduling service verifies patient details, medical history, and documents to create a seamless and informed patient experience. With accuracy and safety as priorities, we reduce scheduling conflicts and enhance overall care coordination.
We provide 24/7 assistance for patient inquiries, including prescription refills, medication reminders, and balance-related clarifications. This proactive support helps minimize risks, improve medication adherence, and boost patient satisfaction.
Our referral management service assists patients in navigating the enrollment process, scheduling follow-ups, and managing referral documentation. By streamlining communication, we ensure a smoother provider-to-provider transition and enhanced continuity of care.
We make Appointment Reminder Calls (ARC) and Balance Reminder Calls (BRC) to reduce patient no-shows, clarify billing concerns, and improve payment timelines. These reminders support better engagement while ensuring patients feel guided and cared for.
We manage eFax and email communications with accuracy and confidentiality, ensuring all patient and provider documents, compliance requirements, and regulatory submissions are handled efficiently without disruption.
Our Virtual Assistants handle Verification of Benefits (VOB) with speed and accuracy, ensuring your patients know their coverage upfront and reducing claim denials for your practice.
We manage referrals and prior authorizations end-to-end, coordinating with payers and providers so your patients receive timely care without administrative delays.
From handling inbound patient calls to scheduling appointments, our VAs deliver a professional and friendly experience—strengthening patient satisfaction and trust in your practice.
We make courteous balance reminder calls to patients, helping improve collections while maintaining positive patient relationships.
Proudly serving with 99% client satisfaction
Once the contract gets signed, we do an operational meeting and understand the scope of work. After getting a better understanding we may go live with in 24-48 Hours.
Our VAs reduce your administrative workload so your staff can focus on patient care. This means faster processing, fewer errors, and a more efficient workflow.
Yes. We offer flexible plans based on your practice’s needs—whether you require full-time, part-time, or task-based assistance.
We can help you with Handling Patient’s Incoming calls, Benefits Verification, Prior Authorization, Referral Management, Fax Handling and any other tasks which you may outsource to our virtual assistant.
All we need is your EMR access, and our team will verify the benefits 48 hours prior to Patient’s appointments. We will update notes in EMR for your front office staff so that know what to collect from Patients upfront.
We take patient’s calls on practice behalf and schedule the patients in scheduler.
Yes, we have trained staff for Prior Authorizations and helping Surgical Center in Obtaining Prior Authorization.
Absolutely. We strictly follow HIPAA guidelines and use secure communication channels to protect sensitive patient information.
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We provide comprehensive medical billing, coding, and revenue cycle management services to help healthcare providers maximize their financial performance and focus on what matters most: patient care.
888-832-3132
info@billcare.us
208 Granada Court Bolingbrook, IL 60440
Dr Ali Mustafavi
Ali Mostafavi Chiropractic Office Inc